Terms of service
Last updated: 27/04/2026
Welcome to Qure Hydration. By using our website (qurehydration.com) or purchasing our products, you agree to these Terms of Service. Please read them carefully.
1. ABOUT US
Qure Hydration Trading LLC ("Qure", "we", "us", "our") is a UAE-registered company operating from Dubai, United Arab Emirates. We sell electrolyte hydration products manufactured in the USA.
2. ELIGIBILITY
By placing an order, you confirm that you are:
- At least 18 years of age
- Legally able to enter into binding contracts
- Providing accurate and truthful information
Our products are formulated for adults. For children under 12, please consult a paediatrician before use.
3. PRODUCT INFORMATION
We make every effort to display our products accurately, including ingredients, nutritional information, and pricing. However:
- Slight variations in packaging may occur
- Prices can change without prior notice
- Promotional offers are subject to availability and end dates
The descriptions on our website are for informational purposes only and are not medical advice. Qure is a dietary supplement, not a substitute for a balanced diet or medical treatment.
4. ORDERS AND PAYMENT
When you place an order:
- You receive an order confirmation email
- Payment is processed at checkout via Shopify Payments
- We accept major credit cards, Apple Pay, and other approved methods
- Prices are listed in UAE Dirhams (AED) and include VAT where applicable
We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, payment issues, or stock unavailability).
5. SHIPPING
Shipping terms are detailed in our Shipping Policy. By placing an order, you accept those terms.
6. RETURNS AND REFUNDS
Refund terms are detailed in our Refund Policy. We offer a 14-day money-back guarantee from the date of delivery.
7. SUBSCRIPTIONS
If you sign up for a Qure subscription:
- Your card is automatically charged on your selected delivery frequency
- You can pause, modify, or cancel anytime via your account dashboard
- You receive an email reminder before each renewal
- Cancellation must be made at least 48 hours before your next billing date
8. MEDICAL DISCLAIMER
Qure is a dietary supplement. It is not intended to diagnose, treat, cure, or prevent any disease. Statements about Qure have not been evaluated by the UAE Ministry of Health, MOHAP, the FDA, or any other regulatory body.
Always consult your doctor before:
- Starting any new supplement
- If you are pregnant, nursing, or breastfeeding
- If you have a known medical condition
- If you are taking prescription medications
9. INTELLECTUAL PROPERTY
All content on qurehydration.com — including the Qure logo, product names, photography, and copy — is the property of Qure Hydration Trading LLC or its licensors. You may not reproduce, distribute, or use our content without our written permission.
10. USER ACCOUNTS
If you create an account on qurehydration.com:
- You are responsible for keeping your login credentials secure
- You are responsible for all activity under your account
- You must notify us immediately if you suspect unauthorized access
11. PROHIBITED USE
You may not:
- Use our website for fraudulent or illegal purposes
- Resell Qure products without our written authorization
- Use our products beyond their intended purpose
- Attempt to disrupt our website or services
12. LIMITATION OF LIABILITY
To the maximum extent permitted under UAE law:
- Qure is not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for the product in question
- We are not responsible for delays caused by shipping partners, customs, or events beyond our control
13. GOVERNING LAW
These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of the courts of Dubai, UAE.
14. CHANGES TO THESE TERMS
We may update these Terms occasionally. The "Last updated" date reflects the most recent version. Continued use of our website after changes means you accept the updated Terms.
15. CONTACT US
Questions about these Terms?
Email: info@qurehydration.com
WhatsApp: +971 56-466-0806
Qure Hydration Trading LLC
Oud Metha, Al Amri Building
Showroom No. 2
Dubai, United Arab Emirates